Privacy policy

Privacy Policy

Introduction

At Precision Appliance Parts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.

Information We Collect

When you visit our website, we may collect the following information:

  • Personal Information — Name, email address, phone number, and shipping/billing address when placing an order
  • Payment Information — We use secure payment processing, meaning we do not store or process your credit card details directly on our servers
  • Browsing Data — We use Google Analytics to track website performance and user behavior, including IP address, device type, browser type, and referring pages

How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing — To fulfill purchases and provide customer support
  • Website Improvement — To analyze traffic and optimize user experience using Google Analytics
  • Marketing — To send promotions or newsletters (only with user consent)

Google Analytics

We use Google Analytics to track visitor interactions and enhance website performance. Google may collect and process data in accordance with their Privacy Policy. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

Payment Processing

Payments are processed securely through our payment gateway. We do not store credit card details on our servers. All transactions are encrypted and handled securely.

Data Protection & Security

We take necessary measures to safeguard your data, including:

  • Using SSL encryption to secure data transmission
  • Restricting access to personal information
  • Ensuring payment data is handled securely at all times

Cookies

Our website uses cookies to improve user experience. By continuing to browse, you consent to our cookie use. You can manage cookies through your browser settings at any time.

GDPR Compliance (For European Visitors)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access — You can request a copy of the personal data we store
  • Right to Rectification — You may request corrections to inaccurate data
  • Right to Erasure — You can request your data be deleted ("Right to be Forgotten")
  • Right to Restrict Processing — You can limit how we use your data
  • Right to Object — You can opt out of direct marketing

If you wish to exercise any of these rights please contact us directly.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties, except:

  • To comply with legal requirements
  • To process payments securely
  • To improve site analytics through Google services

Your Rights

You have the right to:

  • Request access to the data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing emails at any time

Changes to This Privacy Policy

We may update this policy as needed. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy please contact us at:

Email: Precisionapplianceparts@gmail.com Address: 6101 Blair Rd NW Suite C, Washington, DC Phone: (202) 882-1699 Hours: Monday – Friday 7AM to 3PM